Contact Us
Have a question before you buy, or a problem with an order you already placed? Message us and a real person will answer.
info@ailagbebd.com
The fastest way to reach us for order problems, activation issues and refund requests. We reply within a few hours during working hours.
Use the chat button at the bottom right corner of any page on this site to message us directly on WhatsApp. This is the best channel if your order is already placed and you need it sorted quickly.
Support Hours
Every day, 9:00 AM to 11:00 PM (Bangladesh Standard Time). Messages sent outside these hours are answered the next morning.
What to Include in Your Message
You will get a much faster answer if you send these together:
- Your order number
- The transaction ID (TrxID) from your bKash, Nagad or Rocket payment
- The product and plan length you bought
- A screenshot of the problem, if there is one
Common Questions We Can Answer Quickly
- My order has not arrived. Send your TrxID and we will check the payment immediately.
- Which plan should I buy? Tell us what you want to use it for and we will recommend the cheapest plan that covers it.
- Do you have a product that is not listed? Ask. We can often source subscriptions that are not on the site yet.
- Bulk or team orders. Message us for pricing on multiple accounts or longer terms.
An Important Security Note
We will never ask you for your bKash, Nagad or Rocket PIN, or for a one time password (OTP). Nobody from AI Lagbe BD needs these to deliver your order. If anyone asks you for them while claiming to be us, do not share them, and report it to info@ailagbebd.com.